FAQ

HOW DO I DESIGN MY WALL UNIT?

Italian Born American Made .We offer two ways to design your Wall Unit.
1) Use our on line design tool.
2) Download the “You Design” PDF form from our web site and fill it out, send it back to us and we will provide you with a free 3D-design that will satisfy your needs and best utilizes your available space. We do not believe in “one size fits all” all our products are custom made to the size and condition of your space.

WHEN DESIGNING ON LINE, DO I HAVE TO ADJUST THE WIDTH SEPARATION OF THE POST TO AN EXACT MEASUREMENT?

No, do not worry about this. Once we receive your order, we will optimize your layout with our state of art CAD program and will send to you for final approval before production. We will check for possible mistakes and certain conditions that could be obvious to us but not necessarily to someone that designs wall units for the first time.

WHAT ARE THE ADVANTAGES OF THE WALLUNITSDIRECT.COM SYSTEM?

Because all the components are attached on floor to ceiling posts, the product is very easy to install, easy to reconfigure and much more stronger than “wall” supported products. Unlike “wall” supported systems, our Wall Units are free-standing and do not require to remove baseboards or moldings before installation. And because the posts are on levelers, there's no need for you to shim to compensate for sloping floors or irregular walls in your Wall Unit.

HOW STRONG IS THE WALLUNITSDIRECT.COM POST?

The post is made of marine quality extruded aluminum. Because the posts are floor mounted, all the weight of the things you have on your shelves is on the floor and not on the wall. Weight is equally distributed between posts. A typical 36” span a Wall Unit module can hold 500 lbs. So an 8- foot wide Wall Unit can hold around 1,300 pounds.

HOW HIGH CAN I GO WITH THE WALLUNITSDIRECT.COM POST?

You can go all the way to 120” with a standard post. We can go higher on request.

WHAT TOOLS WILL I NEED TO INSTALL A WALLUNITSDIRECT.COM WALL UNIT SYSTEM?

Installation requires very basic Do It Yourself “DYI” skills. You’ll need, a tape measure, a small level, a #2 Phillips power drill. Please see our installation video on our website, it will give you a step-by-step detailed installation instructions. There is NO cutting required during the installation. If you do not have time to do your installation, you can contact: www.angieslist.com/, www.homeadvisor.com/, www.mrhandyman.com/, they offer professional installation services for your home at very reasonable prices.

ARE WALLUNITSDIRECT.COM WALL UNITS ADJUSTABLE?

Yes, we use a “clamp system” that allows you to move the components up and down at ¼” increments without damaging the post, you just need a # 2 Phillips head screw driver. Please see at our installation video on our website, it will give you a step-by-step detailed installation instructions.

HOW THICK ARE YOUR SHELVES?

Our shelves are high quality; 3/4" thick commercial grade textured thermo-fused melamine. We don’t use 5/8” thick material like most manufacturers.

HOW DEEP ARE YOUR SHELVES?

Our shelves are 16” deep. 14”, 16” and 20”

WHAT IS THE DEPTH OF YOUR BOX DRAWERS?

All of our box drawers are 20” deep. We use only the best undermount soft close slides. Not antiquated side mounted ball baring slides.

DO I HAVE TO ASSEMBLE THE DRAWERS?

Not like other manufactures, our drawers come completely factory assembled and installed on a “box-drawer” so it is just a matter of hanging the cabinet and you are done.

FOR HOW LONG IS YOUR PRODUCT WARRANTED?

Wallunitsdirect.com Wall Units include a lifetime-limited warranty.

CAN I MAKE CHANGES LAYOUT AFTER I PLACED MY ORDER?

Yes you have 24 hours to make changes. Call our design team for assistance at 888 308 9778.

HOW MUCH DOES SHIPPING COST?

Shipping is FREE within the contiguous U.S. on qualifying orders over $100.00.

IF I ORDER MY WALL UNIT TODAY, WHEN WILL I GET IT?

Orders typically ship 5-business day via standard UPS ground service or by a freight carrier. Typical delivery to your address depends on carrier published schedule.

DO YOU SELL ADDITIONAL PARTS FOR PREVIOUSLY ORDERED MCD PRODUCTS?

Yes we sell additional parts in order to modify your Wall Unit. Call our customer service for assistance at:
888 308 9778.